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F A Q's

  • Do I have to book a session after the consultation?
    No, there is no pressure at all! The therapeutic relationship is the most important and therefore, I often encourage clients to complete consultations with other therapists to assess who is the best fit for them. If you feel we are a good fit and would like to move forward in the process we can book our initial session during the consultation or you can check out my availability using Jane, the online booking app.
  • What should I expect in the first session?
    The first session will be spent getting to know you as a whole person by exploring different parts of your life. We may touch on family and friends, school and/or work, relationships, and discussing how the presenting problem is impacting your life and clarifying goals. The session is focused on getting to know one another and beginning to develop our therapeutic relationship.
  • What is the cancellation policy?
    I do ask for 24 hours notice for any cancellations. Of course, emergency happens, however; please communicate this. If you no show your appointment and don't follow up within 24 hours, your card will be charged for the full session amount.
  • What are the office hours?
    Monday - OFF Tuesday - 2:00pm - 8:00pm Alternating Wednesdays - 12:00pm - 6:00pm Thursday - 12:00pm - 6:00pm Alternating Fridays - 9:00am - 4:00pm Alternating Saturdays - 9:00am - 12:00pm
  • How often should I attend therapy?
    There are many factors that go into this. In the ideal world, weekly to bi-weekly is recommended for the first several months to establish a therapeutic relationship and begin unpacking some of the challenges you're experiencing. If this isn't an option, monthly sessions are still be beneficial, although; it may take longer to build a therapeutic relationship and our work may remain more surface level or focused on coping strategies. Ethically, I need to ensure that clients are not leaving my office in a state they can't cope with so therefore, I need to ensure that the work we are doing supports the client with what they need while also ensuring their emotional, mental, and physical safety. I'm happy to discuss this further in a consultation to ensure you are supported in the best way possible!
  • What happens if you want a new therapist?
    Changing therapists is common and okay, sometimes we go to someone for one thing but find we need a different therapist for something different. This may also happen if you feel we aren't a good fit or you aren't getting what you are looking for. If any of these happen, I'm happy to support you in finding a different therapist or we can engage in a conversation about ways I can better support your goals and needs.
  • What approaches are utilized in session?
    For starters, I consider myself a person-centred therapist which means I display unconditional positive regard, genuineness, and empathetic understanding. In addition, I utilize an eclectic approach pulling from several different theories which include, Internal Family Systems Therapy, Dialectical Behaviour Therapy, Acceptance and Commitment Therapy, Polyvagal Theory, and Cognitive Behaviour Therapy. All theories are used within an attachment and trauma-informed lens to support proper interventions.
  • Where is the office located?
    I'm located at 84 York Street, London in the lovely Be Well Therapy Studio.
  • Where do I park?
    Paid parking is available using the HangTag App in the LCBO plaza across the street. Using the HangTag App, you'll see different parking options surrounding the office. HONK App offers paid parking options as well in the surrounding area. The parking fee ranges between $2.50 and $4.50/hour.
  • How do I pay?
    Payment can be completed on the Jane App by adding your credit card to your file, at the office after the appointment on Debit or Credit using the Square App. In addition, I accept e-transfer or cash.
  • Do I offer direct billing?
    Yes! I'm connected with Telus E-claims and able to direct to several different insurance companies with the most common being, Canada Life and Manulife. I'm also able to direct bill to Green Shield via Provider Connect. Please confirm what insurance company you are apart of and whether there are any specifications around education level as policies may vary.
  • Do I get a receipt?
    Yes, once payment is confirmed a receipt will be processed and sent to your email from the Jane App.
  • How much are sessions?
    In-person and virtual individual sessions are $130/50 minutes and couples sessions are $150/75 minutes.
  • Do I have to pay tax?
    If your coverage includes Psychotherapy, the Ontario government acknowledges Psychotherapy as a Controlled Health Act and therefore we are required to charge HST/GST (13%). If you aren't using coverage or using my social work designation you will not be charged HST/GST.
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